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    • AOBLXIX

      Battlefield F.A.Q. [Please Read]   04/18/2016

      After multiple questions coming up that were about the same topic we have decided to create a little F.A.Q regarding some of the most talked about topics. Please make sure you read EVERY question and answer. First thing's first, please use the search feature before you ask a question because it might have been answered already: CLICK HERE TO USE THE SEARCH FEATURE Q. I've been banned what do I do? A. Visit the "Ban Info" menu at the top of the page and click that appropriate link that relates to your ban. Then make sure you fill out the form properly after reading the guidelines to submitting a ban dispute Q. What do I do if someone is hacking? A. If you are in game you can report said individual using @report 'playername' REASON HERE If that doesn't help you, you can always submit a ban request by visiting the "Ban Info" menu at the top of the page and clicking the appropriate link Q. Can I submit a request for a new server, or a smaller special server? A. Sure but to put it bluntly most requests have been made already so rather than making a request that has already been made you should visit THIS LINK. That link talks about how we can go about getting more servers and what needs to be done to get those. Q. Well why don't you change some of the servers that you have now to those special servers? A. Because we have those servers as they are what stay full and are the easiest to keep populated. Just because 5 people like something doesn't mean that it's a smart option to keep a server that those 5 people think is a good server. Q. Why don't you change the ticket counts? A. Ok this is where you need to start realizing that the admins at ADK have been running servers for well over a combined 20 years if not more. We promise we're not going to do something that won't work and if we do happen to do that we have our admins making sure that we try to provide the best servers possible for as many people as possible. We love suggestions but when the suggestions are made that make us seem like we don't know what the heck we are doing that's when it's a little overboard. Again just because you and your buddies like something doesn't mean it's a great idea for a large gaming community as the server won't stay populated and pay for itself. We do want to start bringing more of those to the community, but please refer to the answer of the 3rd questions where a link was posted regarding different servers and how to make it happen. But to answer this question some, on certain servers like our BF3 TDM, it is meant to be a quick round server where you have a match that ends quickly. Some people don't want to play a round that goes on for 30 minutes, and a lot of people have enjoyed it. And again our admins do look at servers and how they are doing, but don't forget just because a few people want something doesn't mean everyone wants it. Q. How come I can't use explosives in a no explosives server but everybody else can? A. In actuality those individuals aren't supposed to either, but they are choosing to break the rules We are humans and unfortunately we aren't perfect to catch everyone. But our admins do the best that they can to be perfect and we have our auto admin in place for no explosives, but it comes down to rules are rules. If you choose to break them and you get in trouble, that is your fault and there is nobody else to blame. You can make reports and if admins aren't in the server they will go over them to see those who break the rules often and will deal with them. Just because an admin isn't in the server doesn't mean that we aren't looking at the reports. Q. Why don't you have servers that have multiple expansion maps on them? A. Because they are quite difficult to maintain unless you have people willing to be in the servers and make sure they are populated day in and day out. Please refer again to the link in the answer of the third question as this relates to that. If we have people who are going to make sure that these servers will indeed stay populated then possibly but so far we haven't been able to get that. In the past we've done B2K which a lot of people were begging for an it went nowhere. Q. There's someone cursing and using racist remarks in the server, why haven't they been banned? A. Because the reality of it is nobody will ever be happy, these are not remarks that you will see any admin using but we aren't going to police everybody and what they say. What one person might find offensive, the other person might not. So if we remove a few words then we'll need to remove all words that people find offensive. Now if the individual is spamming constantly and/or just being a troll about it you can always submit a ban request and let us know what was happening. Admins will then look over it to see what action needs to be taken. Q. Why don't you kick people who have a high ping? A. In reality high ping doesn't cause as many problems as a lot of people think. Admins have been talked to about how to handle something that is absurd but they will not kick someone with a 150 ping because people are complaining about them. We have members from all over the world and we're not going to limit what servers they play on. Someone's high ping to a server does not cause a server to lag. If the server is lagging it'll be everyone noticing it. BUT if there are only a few individuals who are complaining about lag, it's more than likely an issue with their connection to the server. The best thing to do would be do a tracert to the server, but most people don't want to believe that they might have an issue on their end or somewhere between their house and the server. And the reality is that there could be an issue that someone is seeing. There are plenty of posts about ping in the servers so feel free to do a search to look them up. Q. Why don't you just disable weapons that you can't use in the no explosive server? A. Don't you think we would have done that if it was possible? :) Q. Why can't I dispute a ban after 2 months? A. If people cared so much to play on our servers after a perma ban, they would come and dispute within the first 2 months. We feel 2 months is more than enough time to dispute a perma ban. Q. Why don't you have anything besides 64 slot servers? A. Again refer to the link in the answer to question number three. But long story short, it's not easy to keep small number servers populated as often as possible when we have as many servers as we do. Due to the fact that you could lose 15 people at a time in one game, there goes half the population of the server which could indeed empty the server. So if it's wanted we need people willing to put in the time and effort to do such and to make it so that there is always a queue for the servers. Q. Why does it seem like you guys get frustrated when people ask certain questions? A. Seriously though, it's because they are normally questions that have been answered multiple times and most of the time it appears that the question wasn't thought about in the manner of "Hey I wonder if anybody else has posted about this." Unlike Battlelog where things normally get hidden and admins don't respond, we do see pretty much 99% of everything that is posted without it getting lost because of the fact that we have admins for each particular section of the community. And those admins do make sure that we respond to topics where someone might have a question. So with that last question being answerd, please just take 10 seconds to browse the forums and search to see if your topic has been discussed before you go and make a post. If it's not too old or hasn't been answered feel free to leave your input but a lot of the same questions are coming up over and over. Ping, ping, ping, why can't I use explosives, ping, ping, can we have more servers, why can't we have these maps, why do you only have like 200 tickets on the TDM server, 64 players is a lot of people to have on a server, where are the expansion maps, why is this person using curse words and racist remarks and hasn't been banned yet. As always we do appreciate and ask for suggestions but most of the questions that we see over and over have been answered and could be answered for you by making a search on the forums. Thank you for your support of the community and as always we will continue to provide the best possible gaming experience on our servers for as many people in the world.
    • Dowin

      =ADK= Discord Link   04/24/2017

      Come join us in =ADK= Discord To download the Discord app go here: https://discordapp.com/   Discord is going to have a small learning curve over teamspeak so be prepared, but the fellow members as well as the Admins will gladly help you if you have any issues with installing or using the app. Once you have Discord installed all that's left to do is click the button below.   Welcome to the future of the =ADK= Community.   Click Here To Join! 
justjoe

For the love of the game, please limit ping at 200

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Was just playing #5 TDM Fast Rank, and there was over ten 120-150 pingers, four 200 pingers, three 300 pingers, and two 400 pingers and then the server crashed and hasn't repopulated yet. Before the server went down everyone was complaining about massive lag and zero hit detection. People were shooting me and I them, and nothing was registering. I highly suspect(and only suspect mind you) that the massive amount of laggers had something to do with this crash.

 

This video shows exactly what the problem is:

 

https://www.youtube.com/watch?v=cVuHzSx5zSo&feature=youtu.be

 

The patch has done some to mitigate these problems but they are there. People are tired of running behind walls and still being killed or diving for cover, getting it and still dying. Worse when a gaggle of 200+ pingers join the server hit detection really starts suffering as a whole.

 

In a perfect world ping should be limited to 150 but then the server would suffer population wise so I completely understand the desire to not limit ping. As it stands though the vast majority of your players have pings 100 and under and they are sufering on your server which begs the question; Why rent an American server for American players and then punish us by proxy by keeping such a high volume of laggers around?

 

This video shows even better that laggers will and can kill you behind cover after you've gained it:

 

Waffy is the guy shooting and he has a 40 ping, Punchrulles has a ping of 5 and has cover:

 

http://www.youtube.com/watch?v=A9zv1nNP8c8

 

It most certainly gets worse the higher the ping. I've been killed by 200+ pingers after gaining cover behind a wall or going prone a full 5-10 seconds .

 

This hasn't changed at all. Since the patch it's got better I'll agree but it's still highly noticeable espcially when you have a team of multiple laggers shooting at you. When I have multiple laggers firing on me, my character will 'stutter' in place and then die while i don't have the ability to fire back.

 

99% of the time I'm play your server, the TDM #5 Fast Rank, it's a great server with great people and regulars and great ADK members but it is slowly and surely becoming a haven for ping abusing laggers, who then act as if there is nothing wrong with what they are doing all with the same tired and tried excuses despite overwhelming evidence that their pings are exploiting game-play.

 

I'm begging you guys, limit ping at 200 with a 1 minute timer so temp lag spikes won't kick people, please meet your low ping American regulars and members half way with a 200 ping limit. If the server population suffers simply take it out and no one can say that you guys didn't try at least and we will completely understand. This isn't your fault. It's E.A/DICE's problem but you can certain attempt to remedy the issue and if it causes problems it can be fixed quite simply by removing the ping limit or increasing it as you see fit.

 

Thank you for your time and consideration.

Edited by justjoe

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Im going to say what AOB has said before, we are a world wide group, we dont exclude people. With the recent closing of our EU servers we are gaining a higher amount of EU players in US servers. We have also looked into getting a server in Brazil, but they charge so much that we could get 2 US servers for the price of 1 brazil server.

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This game is worse than BF3 yes thats for sure nothing can be changed. Most of us have all paid 120$ for this game and i still play the game with all its problems. If you want the "ping" issues not to affect you, you can play BF3 which has way better hit reg, etc so you wont get bs most of the time in BF4. I used to blame ping 24/7. like non stop. Just gotta find a way not to let it get to you. If theres too many high pings play on the server a bit later. Or something else, but do remember these are games. Meant to have fun. Of course some things tick me off too but you always gotta find something not to blame.

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Im going to say what AOB has said before, we are a world wide group, we dont exclude people. With the recent closing of our EU servers we are gaining a higher amount of EU players in US servers. We have also looked into getting a server in Brazil, but they charge so much that we could get 2 US servers for the price of 1 brazil server.

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I can promise you when your server gains 50%+ high pingers you will be excluding people, your American regulars, they will start ditching your server in droves for lower pinged servers which I have started seeing in the past week. Furthermore with a 200 ping limit in place you won't be excluding anyone unless they simply have a really bad internet connection 4000+ miles away.

 

It's your house, your rules. I'm just coming to you guys as a huge ADK server regular on a problem with the game that exists that can be remedied or simply attempted. I'm not asking you guys to set anything in stone, just attempt it to see if it betters your server. If you guys have a problem with it as I said previously simply remove it.

 

Is that really so much to ask?

 

I live in rural Alabama. Five years ago I just got DSL and I couldn't play online shooters in a great deal of servers, prior to that I was running dual 56k in order to mitigate my high ping. That was my problem and I paid a great deal of money for them to lay the fiber(to the outpost station) to my area with a few other people.

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We have had countless talks about, we have gone on for hours about it on teamspeak, its not going to happen, we will not exclude people just because they have a high ping, they will just get a vpn and start all over and then we cant do anything. There is nothing new you can bring to the table, we have seen it all and heard it all.

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We have had countless talks about, we have gone on for hours about it on teamspeak, its not going to happen, we will not exclude people just because they have a high ping, they will just get a vpn and start all over and then we cant do anything. There is nothing new you can bring to the table, we have seen it all and heard it all.

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My thanks for your consideration, I'll just move along and find somewhere new to play.

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If thats what you want to do. Like I have said, we are a world wide community, we accept all players into our servers, and by putting up a ping blocker we would just make people mad and they would just get a vpn. Nothing personal, I personally agree with a ping limit, but i dont make the calls around here.

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I'm happy to know now that it's About population and not the merits of ping hurting/helping/being annoying. Good to know.

Never hurts to get more opinions too!

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Hey, and guess what I said. . . when we get rid of our EU Servers there's going to be more people with high ping in our US Servers. . and guess what's happening. . exactly that. And what did I said I really wouldn't do if we dropped our EU Servers; put a ping limit on them. Don't blame us for those issues because if I remember correct certain people said "we don't want the EU Servers, we didn't ask for them."  And there truly wasn't that many high pingers on the server.   Well time to suck it up and welcome all the people that you didn't want anything to do with because they are coming to pay you guys a visit. 

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