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    • AOBLXIX

      Battlefield F.A.Q. [Please Read]   04/18/2016

      After multiple questions coming up that were about the same topic we have decided to create a little F.A.Q regarding some of the most talked about topics. Please make sure you read EVERY question and answer. First thing's first, please use the search feature before you ask a question because it might have been answered already: CLICK HERE TO USE THE SEARCH FEATURE Q. I've been banned what do I do? A. Visit the "Ban Info" menu at the top of the page and click that appropriate link that relates to your ban. Then make sure you fill out the form properly after reading the guidelines to submitting a ban dispute Q. What do I do if someone is hacking? A. If you are in game you can report said individual using @report 'playername' REASON HERE If that doesn't help you, you can always submit a ban request by visiting the "Ban Info" menu at the top of the page and clicking the appropriate link Q. Can I submit a request for a new server, or a smaller special server? A. Sure but to put it bluntly most requests have been made already so rather than making a request that has already been made you should visit THIS LINK. That link talks about how we can go about getting more servers and what needs to be done to get those. Q. Well why don't you change some of the servers that you have now to those special servers? A. Because we have those servers as they are what stay full and are the easiest to keep populated. Just because 5 people like something doesn't mean that it's a smart option to keep a server that those 5 people think is a good server. Q. Why don't you change the ticket counts? A. Ok this is where you need to start realizing that the admins at ADK have been running servers for well over a combined 20 years if not more. We promise we're not going to do something that won't work and if we do happen to do that we have our admins making sure that we try to provide the best servers possible for as many people as possible. We love suggestions but when the suggestions are made that make us seem like we don't know what the heck we are doing that's when it's a little overboard. Again just because you and your buddies like something doesn't mean it's a great idea for a large gaming community as the server won't stay populated and pay for itself. We do want to start bringing more of those to the community, but please refer to the answer of the 3rd questions where a link was posted regarding different servers and how to make it happen. But to answer this question some, on certain servers like our BF3 TDM, it is meant to be a quick round server where you have a match that ends quickly. Some people don't want to play a round that goes on for 30 minutes, and a lot of people have enjoyed it. And again our admins do look at servers and how they are doing, but don't forget just because a few people want something doesn't mean everyone wants it. Q. How come I can't use explosives in a no explosives server but everybody else can? A. In actuality those individuals aren't supposed to either, but they are choosing to break the rules We are humans and unfortunately we aren't perfect to catch everyone. But our admins do the best that they can to be perfect and we have our auto admin in place for no explosives, but it comes down to rules are rules. If you choose to break them and you get in trouble, that is your fault and there is nobody else to blame. You can make reports and if admins aren't in the server they will go over them to see those who break the rules often and will deal with them. Just because an admin isn't in the server doesn't mean that we aren't looking at the reports. Q. Why don't you have servers that have multiple expansion maps on them? A. Because they are quite difficult to maintain unless you have people willing to be in the servers and make sure they are populated day in and day out. Please refer again to the link in the answer of the third question as this relates to that. If we have people who are going to make sure that these servers will indeed stay populated then possibly but so far we haven't been able to get that. In the past we've done B2K which a lot of people were begging for an it went nowhere. Q. There's someone cursing and using racist remarks in the server, why haven't they been banned? A. Because the reality of it is nobody will ever be happy, these are not remarks that you will see any admin using but we aren't going to police everybody and what they say. What one person might find offensive, the other person might not. So if we remove a few words then we'll need to remove all words that people find offensive. Now if the individual is spamming constantly and/or just being a troll about it you can always submit a ban request and let us know what was happening. Admins will then look over it to see what action needs to be taken. Q. Why don't you kick people who have a high ping? A. In reality high ping doesn't cause as many problems as a lot of people think. Admins have been talked to about how to handle something that is absurd but they will not kick someone with a 150 ping because people are complaining about them. We have members from all over the world and we're not going to limit what servers they play on. Someone's high ping to a server does not cause a server to lag. If the server is lagging it'll be everyone noticing it. BUT if there are only a few individuals who are complaining about lag, it's more than likely an issue with their connection to the server. The best thing to do would be do a tracert to the server, but most people don't want to believe that they might have an issue on their end or somewhere between their house and the server. And the reality is that there could be an issue that someone is seeing. There are plenty of posts about ping in the servers so feel free to do a search to look them up. Q. Why don't you just disable weapons that you can't use in the no explosive server? A. Don't you think we would have done that if it was possible? :) Q. Why can't I dispute a ban after 2 months? A. If people cared so much to play on our servers after a perma ban, they would come and dispute within the first 2 months. We feel 2 months is more than enough time to dispute a perma ban. Q. Why don't you have anything besides 64 slot servers? A. Again refer to the link in the answer to question number three. But long story short, it's not easy to keep small number servers populated as often as possible when we have as many servers as we do. Due to the fact that you could lose 15 people at a time in one game, there goes half the population of the server which could indeed empty the server. So if it's wanted we need people willing to put in the time and effort to do such and to make it so that there is always a queue for the servers. Q. Why does it seem like you guys get frustrated when people ask certain questions? A. Seriously though, it's because they are normally questions that have been answered multiple times and most of the time it appears that the question wasn't thought about in the manner of "Hey I wonder if anybody else has posted about this." Unlike Battlelog where things normally get hidden and admins don't respond, we do see pretty much 99% of everything that is posted without it getting lost because of the fact that we have admins for each particular section of the community. And those admins do make sure that we respond to topics where someone might have a question. So with that last question being answerd, please just take 10 seconds to browse the forums and search to see if your topic has been discussed before you go and make a post. If it's not too old or hasn't been answered feel free to leave your input but a lot of the same questions are coming up over and over. Ping, ping, ping, why can't I use explosives, ping, ping, can we have more servers, why can't we have these maps, why do you only have like 200 tickets on the TDM server, 64 players is a lot of people to have on a server, where are the expansion maps, why is this person using curse words and racist remarks and hasn't been banned yet. As always we do appreciate and ask for suggestions but most of the questions that we see over and over have been answered and could be answered for you by making a search on the forums. Thank you for your support of the community and as always we will continue to provide the best possible gaming experience on our servers for as many people in the world.
    • Dowin

      =ADK= Discord Link   04/24/2017

      Come join us in =ADK= Discord To download the Discord app go here: https://discordapp.com/   Discord is going to have a small learning curve over teamspeak so be prepared, but the fellow members as well as the Admins will gladly help you if you have any issues with installing or using the app. Once you have Discord installed all that's left to do is click the button below.   Welcome to the future of the =ADK= Community.   Click Here To Join! 
Dynasty

Needing Admins in No ex BF3

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Ok, this has been brought up so many times but the only admins i see on is Wacko,Jengland who are helping with bf3 metro and wacko comes on for maybe 1-2 hours for bf3 and Jengland 2-3 maybe and i have not seen anyone stepping up to help i asked alot of bf admin hey i need an admin in metro bf3 they say "oh i don't have it installed so i cant help". we either need more admins around or admin assistant back or maybe start giving trusted people admin in the servers who are in TS and servers daily. 

 

 

[member='AOBLXIX']

Edited by Dynasty

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I'll second this. When admins are not on, it's a bit of a joke to even play there.

 

This morning for example, I've already reported the whole of the RU team for camping behind the line at C, and all they do is laugh and tell me to cry more. Explosive usage is rampant with RPGs and SMAWs being fired constantly and M67 usage to dissuade people from pushing past a point is just as bad. It's hard to enjoy my time there when it gets liek that.

 

I understand you don't have many BF3 admins because BF4 is the shiny new toy, but I'd like to see an admin pop in from time to time to see how things are going even if they don't plan to stay long.

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Totally agree with Dynasty and my friend Jonathan....

It doesn't matter you kicked me out from the advisership, but this is a very serious problem....

There is no active admin besides Wacko, J3ngland.... 

I used to see DarthBoog, JellyFinger (Resigned), Zlizz (Don't see anymore, but there when it's emergency)...

So I think we need to either separate into the old fashioned bf3 and bf4, because it is just not working anymore...

Or get the people that is dedicated that's out there waiting for the opportunity....

Whenever I play, I see people complaining and start reporting, and people are asking if there's any admin...

It really pisses me off....

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Yes, we do need active advisers for BF3 but there is non stepping up.

I know that @[member='KnightsX'] is interested in helping out and I just need to talk to him about it and that's it. 
If you see me in TS KnightsX please poke the hell out of me as i'm always seem to miss you.

 

Separating BF3 & 4 will make it worse not better.

 

In case of hackers, explosive use you can always contact an admin/adviser of BF4 as they have powers through the GCP.

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but there is non stepping up

 

yes i have a ban for being a bad boy..but i have said countless times no one will step up with bf4 up there ass simple as that. its time to start trusting regulars who have been and have had admin before.

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I plan to step up, but it's taking me a while to accrue 20 posts in the forums without feeling like I'm spamming other people's threads or necroing some older posts. I'm slowly getting there though, and hopefully, I can dedicate most of the day to at least being in TS, if issues need addressing. I play quite a lot as is, but burnout can happen, so being in TS is the next best thing.

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I can step into BF3 whenever needed, though understand i have BF4 and BF3 to Admin, if you poke me on TS when im there i can come on when available.

 

Its not hard..... 

 

Only about 2 people have poked me regarding BF3, in the past what 4 Months? Hell most of the time the only information i get regarding it is spam reports on BF3 Servers for rule breaks, but no one pokes me so i cant help you if i have no information.

 

Its unfortunately that alot of the Advisers dont have BF3 installed..

Edited by WARWOLF

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Oh, I thought the reporting system alerted admin / advisors to issues within the servers...Are the reports being made a waste of time where a poke in TS would be better?  I guess I was of the understanding that the reports were reviewed and acted upon...Is this incorrect now?

 

Let us know,

 

Cheers

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It doesn't seem to do anything if an admin isn't there to do anything. I've made tons of reports, and it seems that person is back the next day doing the same thing. I may be wrong though, but I still tell people to send in reports so it's logged.

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Oh, I thought the reporting system alerted admin / advisors to issues within the servers...Are the reports being made a waste of time where a poke in TS would be better? I guess I was of the understanding that the reports were reviewed and acted upon...Is this incorrect now?

Let us know,

Cheers

Really?

We get hundreds of reports a day, every day, sorry that we cant be there to act on every single one on the split second they are sent. We do a dam good job at what we do and we get no credit for it just whiners and complainers, that say we dont do our job when i can guarantee you, you wont find any better admins out there who act on there servers as well and as fast as we do. Oh and thats hundreds of reports for all 14 or so servers we have Battlefield 3 and 4, including the false reports and the stupid ones, we have to check stats to prove they are legit, we also have to populate dead servers, read forum posts, address ban requests and ban disputes, i'm going to guess you expect us to be online 24/7 aswell?

I'm allowed to sleep, eat and relax aswell right?

I simply told you a faster way to get hold of one, and the way you replied to me is an insult atleast in my eyes, because we do a good job. You expect things instantly and if you dont get what you want you moan, we are human beings, and we do our best.

You want justice to be served faster then APPLY to be an Adviser, then you can help us and help yourself deal with the problems. Edited by WARWOLF

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It doesn't seem to do anything if an admin isn't there to do anything. I've made tons of reports, and it seems that person is back the next day doing the same thing. I may be wrong though, but I still tell people to send in reports so it's logged.

They are all logged on a database and to our emails, and the reason some people get back is because our servers run off a point system, bans and kicks come into play when they reach a certain threshold of infractions, we also have to prioritize and suspected hackers are looked into on all the tools we have and banned when necessary, grenade kills and etc are only caught by the auto admin if they kill, or unless an admin in the server sees it. We do a good job as i said in my above post we are human beings and we do our best to serve you and ADK, we can only work as well as what we are capable of doing with what tools are available for us to use.

 

Dont get me wrong i enjoy what i do, but its abit of a kick in the nuts when i and other Admins do a good job and our best to see posts and topics like this basically saying we dont, just because people dont get what they want when they want it....

 

Thanks for reporting people and helping us keep things clean. Please keep it up.

 

You have been told where to go and what to do to apply to be an Adviser to help us, help you. Should you choose to do so.

 

Locked.

Edited by WARWOLF

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