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      Battlefield F.A.Q. [Please Read]   04/18/2016

      After multiple questions coming up that were about the same topic we have decided to create a little F.A.Q regarding some of the most talked about topics. Please make sure you read EVERY question and answer. First thing's first, please use the search feature before you ask a question because it might have been answered already: CLICK HERE TO USE THE SEARCH FEATURE Q. I've been banned what do I do? A. Visit the "Ban Info" menu at the top of the page and click that appropriate link that relates to your ban. Then make sure you fill out the form properly after reading the guidelines to submitting a ban dispute Q. What do I do if someone is hacking? A. If you are in game you can report said individual using @report 'playername' REASON HERE If that doesn't help you, you can always submit a ban request by visiting the "Ban Info" menu at the top of the page and clicking the appropriate link Q. Can I submit a request for a new server, or a smaller special server? A. Sure but to put it bluntly most requests have been made already so rather than making a request that has already been made you should visit THIS LINK. That link talks about how we can go about getting more servers and what needs to be done to get those. Q. Well why don't you change some of the servers that you have now to those special servers? A. Because we have those servers as they are what stay full and are the easiest to keep populated. Just because 5 people like something doesn't mean that it's a smart option to keep a server that those 5 people think is a good server. Q. Why don't you change the ticket counts? A. Ok this is where you need to start realizing that the admins at ADK have been running servers for well over a combined 20 years if not more. We promise we're not going to do something that won't work and if we do happen to do that we have our admins making sure that we try to provide the best servers possible for as many people as possible. We love suggestions but when the suggestions are made that make us seem like we don't know what the heck we are doing that's when it's a little overboard. Again just because you and your buddies like something doesn't mean it's a great idea for a large gaming community as the server won't stay populated and pay for itself. We do want to start bringing more of those to the community, but please refer to the answer of the 3rd questions where a link was posted regarding different servers and how to make it happen. But to answer this question some, on certain servers like our BF3 TDM, it is meant to be a quick round server where you have a match that ends quickly. Some people don't want to play a round that goes on for 30 minutes, and a lot of people have enjoyed it. And again our admins do look at servers and how they are doing, but don't forget just because a few people want something doesn't mean everyone wants it. Q. How come I can't use explosives in a no explosives server but everybody else can? A. In actuality those individuals aren't supposed to either, but they are choosing to break the rules We are humans and unfortunately we aren't perfect to catch everyone. But our admins do the best that they can to be perfect and we have our auto admin in place for no explosives, but it comes down to rules are rules. If you choose to break them and you get in trouble, that is your fault and there is nobody else to blame. You can make reports and if admins aren't in the server they will go over them to see those who break the rules often and will deal with them. Just because an admin isn't in the server doesn't mean that we aren't looking at the reports. Q. Why don't you have servers that have multiple expansion maps on them? A. Because they are quite difficult to maintain unless you have people willing to be in the servers and make sure they are populated day in and day out. Please refer again to the link in the answer of the third question as this relates to that. If we have people who are going to make sure that these servers will indeed stay populated then possibly but so far we haven't been able to get that. In the past we've done B2K which a lot of people were begging for an it went nowhere. Q. There's someone cursing and using racist remarks in the server, why haven't they been banned? A. Because the reality of it is nobody will ever be happy, these are not remarks that you will see any admin using but we aren't going to police everybody and what they say. What one person might find offensive, the other person might not. So if we remove a few words then we'll need to remove all words that people find offensive. Now if the individual is spamming constantly and/or just being a troll about it you can always submit a ban request and let us know what was happening. Admins will then look over it to see what action needs to be taken. Q. Why don't you kick people who have a high ping? A. In reality high ping doesn't cause as many problems as a lot of people think. Admins have been talked to about how to handle something that is absurd but they will not kick someone with a 150 ping because people are complaining about them. We have members from all over the world and we're not going to limit what servers they play on. Someone's high ping to a server does not cause a server to lag. If the server is lagging it'll be everyone noticing it. BUT if there are only a few individuals who are complaining about lag, it's more than likely an issue with their connection to the server. The best thing to do would be do a tracert to the server, but most people don't want to believe that they might have an issue on their end or somewhere between their house and the server. And the reality is that there could be an issue that someone is seeing. There are plenty of posts about ping in the servers so feel free to do a search to look them up. Q. Why don't you just disable weapons that you can't use in the no explosive server? A. Don't you think we would have done that if it was possible? :) Q. Why can't I dispute a ban after 2 months? A. If people cared so much to play on our servers after a perma ban, they would come and dispute within the first 2 months. We feel 2 months is more than enough time to dispute a perma ban. Q. Why don't you have anything besides 64 slot servers? A. Again refer to the link in the answer to question number three. But long story short, it's not easy to keep small number servers populated as often as possible when we have as many servers as we do. Due to the fact that you could lose 15 people at a time in one game, there goes half the population of the server which could indeed empty the server. So if it's wanted we need people willing to put in the time and effort to do such and to make it so that there is always a queue for the servers. Q. Why does it seem like you guys get frustrated when people ask certain questions? A. Seriously though, it's because they are normally questions that have been answered multiple times and most of the time it appears that the question wasn't thought about in the manner of "Hey I wonder if anybody else has posted about this." Unlike Battlelog where things normally get hidden and admins don't respond, we do see pretty much 99% of everything that is posted without it getting lost because of the fact that we have admins for each particular section of the community. And those admins do make sure that we respond to topics where someone might have a question. So with that last question being answerd, please just take 10 seconds to browse the forums and search to see if your topic has been discussed before you go and make a post. If it's not too old or hasn't been answered feel free to leave your input but a lot of the same questions are coming up over and over. Ping, ping, ping, why can't I use explosives, ping, ping, can we have more servers, why can't we have these maps, why do you only have like 200 tickets on the TDM server, 64 players is a lot of people to have on a server, where are the expansion maps, why is this person using curse words and racist remarks and hasn't been banned yet. As always we do appreciate and ask for suggestions but most of the questions that we see over and over have been answered and could be answered for you by making a search on the forums. Thank you for your support of the community and as always we will continue to provide the best possible gaming experience on our servers for as many people in the world.
codeinekiller

It finally happened

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ive had enough in all honesty of this game this is the first patch i CANNOT play i cant even launch my game i cant even launch campain what is this crap?if anyone is wondering why they havnt seen me around its cause im playing FFXIV ill consider giving BF4 another chance with naval strike but will most likely give up,thought i would atleast inform people of where i have been

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Even if you get it to load, then you get to deal with all the other issues. EA and Dice better get their shit together and fast. There are many other games in the near future that are going to just put BF4 to shame. 

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@[member='codeinekiller'] do you have BF3? This patch has screwed up to many things in my opinion. I think I'll be playing BF3 for a while and I'm curious if you have the game and want to play it.

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But guys:

http://www.computerandvideogames.com/452824/battlefield-brand-not-damaged-by-bf4-problems-says-ea-exec/

EA exec Jorgensen blamed the "complexity" of the game for the issues, but said players have been "very responsive" to some of the patches released so far.

"We haven't seen any damage [to the brand from these issues]," he reportedly said. "Clearly we're very focused on protecting that brand.

"We've also tried to provide extra content to the consumers to make sure they keep coming back and playing the game and we're finding that it's working very well. I don't see that there's a damage issue. I think for us it's making sure that we're providing great gameplay for the consumer and we'll continue to do that."

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But guys:

http://www.computerandvideogames.com/452824/battlefield-brand-not-damaged-by-bf4-problems-says-ea-exec/

EA exec Jorgensen blamed the "complexity" of the game for the issues, but said players have been "very responsive" to some of the patches released so far.

"We haven't seen any damage [to the brand from these issues]," he reportedly said. "Clearly we're very focused on protecting that brand.

"We've also tried to provide extra content to the consumers to make sure they keep coming back and playing the game and we're finding that it's working very well. I don't see that there's a damage issue. I think for us it's making sure that we're providing great gameplay for the consumer and we'll continue to do that."

So those thousands of people complaining (just on the Battlelog forums alone) are really just a disguise of how much people enjoy the obvious and continuous flaws of BF4? Sounds legit Mr. EA Executive. I guess you use this very same logic to give yourself a 25% raise Mr. EA Executive while firing a few hundred more employees (obviously from the Q & A department) :P

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No offense to anyone but you don't get it. There is no damage done because people are still playing. No damage to the brand most likely means people are still buying and playing at a positive rate.

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No offense to anyone but you don't get it. There is no damage done because people are still playing. No damage to the brand most likely means people are still buying and playing at a positive rate.

I think we all get it... there's sarcasm dripping everywhere. Several people have stopped playing BF4 in ADK alone (inc. myself). How the EA Executive is telling the truth remains to be proven. For arguments sakes, let's say there hasn't been any fall off from BF4 (which I can't honestly believe without proof) ... would it be a surprise that people are still playing a rather new game that they paid for? Does this executive really think his brand hasn't been hurt? I guess we'll have to wait and see how many people rush to pre-order a BF5. I for one won't touch any EA game without proof that it works. Titanfall sales are already way down form initial EA estimates. People account this to EA's proven track record of producing games with bugs, errors, crashes, ect, including BF4. It would appear that the brand (EA) has been hurt.

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No offense to anyone but you don't get it. There is no damage done because people are still playing. No damage to the brand most likely means people are still buying and playing at a positive rate.

I looked into this further and this is far from the truth.

For example on GameSpot (amongst other places), they are saying Titanfall could doom EA despite the tons of money EA has because indications are: Titanfall will be a flop; the pre-order sales aren't there. They equate this to EA producing games such as BF4 with so many issues across all platforms. We may even see EA die during our generation. EA has released to many games like BF4 that have so many problems no matter what the platform, that even the fan-boys are starting to refuse to buy a EA game. Their "publish a game and patch it later" approach is failing (thank goodness). So "yes" their "brand" is hurting.

Though I loved previous BF series, this isn't the first time EA has launched a half-assed BF game. BF2 is a prime example. Dice never finished BF2 because of EA. You can google that but, the easiest way of proving it is: no ability to kneel (resulting in the famous ridiculousness of "dolphin diving)." They did it again in BFBC2 with no prone mode. These were intentional shortcuts made to get the game out the door. And, though I joked about "laying-off the Q & A department" for a higher pay increase, I'm not. EA seems to have done exactly that.

EA clearly needs new leadership that understands the difference between capitalism and greed. EA especially needs to learn that a quality game only strengthens a brand. Their produce now and patch later BS won't fly anymore. I love BF. However and again, I personally will never buy any EA game (inc. the BF series) without knowing it's a finished game. I doubt I am the only person who feels this way and truly hope I'm not the only one. It would appear that the only way these EA Executives will listen to reality is if we hit them where it hurts ... their own wallet; instead of yours and mine.

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ive had enough in all honesty of this game this is the first patch i CANNOT play i cant even launch my game i cant even launch campain what is this crap?if anyone is wondering why they havnt seen me around its cause im playing FFXIV ill consider giving BF4 another chance with naval strike but will most likely give up,thought i would atleast inform people of where i have been


Did u try and delete your user.config file? I had to after the patch before this to get mine working.

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I too have lost interest in BF4. And really losing interest in BF all together. The series is dying for me especially after all this BS they pulled with BF3 and BF4. And how they pull the BS with premium just makes it not even worth it. Glad I didnt fork over for premium this time, I dont think they will ever fix BF4.

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No offense to anyone but you don't get it. There is no damage done because people are still playing. No damage to the brand most likely means people are still buying and playing at a positive rate.

Even if your game is still getting subs doesn't mean there isnt damage to its reputation.

Let take wow for example 2008 it boasted over 10 million subscribers, as of now its at 7.8 million and dropping. Blizzard is clearly still making a profit but they're also rapidly losing their player base. Now to fix this they set a schedule to release an expansion once a year since it always give a temporary boast to subs but ultimately the game is dying a slow death.

 

Battlefield 4 at release was 69% behind sales of bf3 at release, I for one tried to play beta, couldn't play it and went from wanting to preorder bf4/premium to waiting. Premium has sold 1.6 million copies but you almost never see more then 100k players on across all platforms. Granted this is afternoon in cali and kids are in school but I've never seen close to one million players on across all platforms on bf4 stats, although I don't check it religiously.

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WoW has been dropping off for a while but recently there was actually an increase in subscriptions. It won't last long. Hell, they are bending people over with the $60 instant 90. The vanity items were enough. Now this. Sorry for getting OT.

 

As for BF4 Beta...one map? Really? If they(EA) were truly concerned about the end product, there would have been an extensive ALPHA and BETA testing period. Throwing WoW back into the ring because it is needed...they do a helluva lot of testing and seem to do better with the feedback they receive. Is WoW still bugged/broken? Yes. Apples to oranges here but if you take the user base of WoW and the user base of BF or even CoD(I'm not sure about this because I haven't read up on CoD bugs. People just say they have gotten lazy with the CoD series. It IS Activision/Blizzard after all.) and come up with some sort of user base/bug ratio...the smaller user base FPS games do not fare well at all. 

 

I do know that CoD has become repetitious with the Zombie DLC and has been for a few games now. I have a good friend that actually stopped buying the CoD series because they have gotten so damn greedy. The amount of DLC in CoD games is just silly. $15 for a Zombie rehash. C'mon now. It seems like the greed has dribbled over to WoW with the $60 instant SINGLE 90 boost. I'm sorry, but if anyone pays that...they aren't thinking straight. It's their money, yes...but leveling in that game is stupid easy and has been for YEARS now.

 

@[member='Dalriaden']

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@[member='DestinedToFlail'] its no different then offering x unlock kits for non premium then y unlocks for premium only, drop that $50 so you can get more unlocks right off the bat.

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@[member='Dalriaden'] I waited until Black Friday and got BF4 + Premium for $64...so I'm in a different boat there. I chose to wait because even then, BF3 still had issues. It still does. Lol. I wasn't going to dump $110 like I did with BF3 only to have it be dirt cheap THE VERY NEXT WEEK.

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@[member='Dalriaden'] I waited until Black Friday and got BF4 + Premium for $64...so I'm in a different boat there. I chose to wait because even then, BF3 still had issues. It still does. Lol. I wasn't going to dump $110 like I did wng to doith BF3 only to have it be dirt cheap THE VERY NEXT WEEK.

Definitely the smart the smart thing to do. I can assure you I wont be making my past mistake again with a BF5 or anything else EA

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atleast you didnt drop 2g on a computer to play this game

I feel for you. I have many friends who spent thousands for this game when figuring in the pc. I hope the pc is running well at least.

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