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RoaRk

HELP! USB Headset Woes

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I just purchased a Logitech USB headset today. It's the H390 model, and I'm having some issues with it. The mic works and the headphones work, but I can't get the volume to adjust at all. I believe I'm having some sort of driver conflict, but I can't figure out how to fix it.

The headset has an inline volume adjust rocker switch on them, but it will not change the volume. I thought this might be a hardware issue until I tried changing the volume with my keyboard and manually sliding the volume controls in Windows. As soon as I bring the volume down it just climbs right back up to the top UNLESS I hold down the "Volume Down" button on the inline volume control. It appears that something is making the volume stay all the way up.

I went to the advanced tab and unchecked "allow applications to take exclusive control of this device" to no avail.

Thoughts? Ideas?

Pertinent Info:

Windows 7
Logitech H390
Drivers are up to date
Device Manager/Sound includes:
-Intel Display Audio
-Logitech USB Headset
-RealTek High Definition Audio

The Logitech headset uses a Microsoft-built driver so maybe there is an issue between Realtek and the Microsoft driver.

Help would be greatly appreciated.

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somthing is controlling the volume see what all is running try shutting anything down that may be affecting it then adjusting it in windows.

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did the headphones have any drivers ?? does your OS have the correct drivers for your USB ports? have you tryed a different usb port.

Do you like green eggs and ham?

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Jay and I did some remote desktop maneuvering and still couldn't figure out what the issue is. It could very well be a faulty device out of the box. Seems like there could also be some pretty buggy Windows 7 x64 compatibility.

For now I just adjust the sound levels in Teamspeak and turn down all my sounds in-game. It's a bit of a hassle and not nearly as convenient as I would like, but until I get this figured out it's the best I can do.

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