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    • AOBLXIX

      Battlefield F.A.Q. [Please Read]   04/18/2016

      After multiple questions coming up that were about the same topic we have decided to create a little F.A.Q regarding some of the most talked about topics. Please make sure you read EVERY question and answer. First thing's first, please use the search feature before you ask a question because it might have been answered already: CLICK HERE TO USE THE SEARCH FEATURE Q. I've been banned what do I do? A. Visit the "Ban Info" menu at the top of the page and click that appropriate link that relates to your ban. Then make sure you fill out the form properly after reading the guidelines to submitting a ban dispute Q. What do I do if someone is hacking? A. If you are in game you can report said individual using @report 'playername' REASON HERE If that doesn't help you, you can always submit a ban request by visiting the "Ban Info" menu at the top of the page and clicking the appropriate link Q. Can I submit a request for a new server, or a smaller special server? A. Sure but to put it bluntly most requests have been made already so rather than making a request that has already been made you should visit THIS LINK. That link talks about how we can go about getting more servers and what needs to be done to get those. Q. Well why don't you change some of the servers that you have now to those special servers? A. Because we have those servers as they are what stay full and are the easiest to keep populated. Just because 5 people like something doesn't mean that it's a smart option to keep a server that those 5 people think is a good server. Q. Why don't you change the ticket counts? A. Ok this is where you need to start realizing that the admins at ADK have been running servers for well over a combined 20 years if not more. We promise we're not going to do something that won't work and if we do happen to do that we have our admins making sure that we try to provide the best servers possible for as many people as possible. We love suggestions but when the suggestions are made that make us seem like we don't know what the heck we are doing that's when it's a little overboard. Again just because you and your buddies like something doesn't mean it's a great idea for a large gaming community as the server won't stay populated and pay for itself. We do want to start bringing more of those to the community, but please refer to the answer of the 3rd questions where a link was posted regarding different servers and how to make it happen. But to answer this question some, on certain servers like our BF3 TDM, it is meant to be a quick round server where you have a match that ends quickly. Some people don't want to play a round that goes on for 30 minutes, and a lot of people have enjoyed it. And again our admins do look at servers and how they are doing, but don't forget just because a few people want something doesn't mean everyone wants it. Q. How come I can't use explosives in a no explosives server but everybody else can? A. In actuality those individuals aren't supposed to either, but they are choosing to break the rules We are humans and unfortunately we aren't perfect to catch everyone. But our admins do the best that they can to be perfect and we have our auto admin in place for no explosives, but it comes down to rules are rules. If you choose to break them and you get in trouble, that is your fault and there is nobody else to blame. You can make reports and if admins aren't in the server they will go over them to see those who break the rules often and will deal with them. Just because an admin isn't in the server doesn't mean that we aren't looking at the reports. Q. Why don't you have servers that have multiple expansion maps on them? A. Because they are quite difficult to maintain unless you have people willing to be in the servers and make sure they are populated day in and day out. Please refer again to the link in the answer of the third question as this relates to that. If we have people who are going to make sure that these servers will indeed stay populated then possibly but so far we haven't been able to get that. In the past we've done B2K which a lot of people were begging for an it went nowhere. Q. There's someone cursing and using racist remarks in the server, why haven't they been banned? A. Because the reality of it is nobody will ever be happy, these are not remarks that you will see any admin using but we aren't going to police everybody and what they say. What one person might find offensive, the other person might not. So if we remove a few words then we'll need to remove all words that people find offensive. Now if the individual is spamming constantly and/or just being a troll about it you can always submit a ban request and let us know what was happening. Admins will then look over it to see what action needs to be taken. Q. Why don't you kick people who have a high ping? A. In reality high ping doesn't cause as many problems as a lot of people think. Admins have been talked to about how to handle something that is absurd but they will not kick someone with a 150 ping because people are complaining about them. We have members from all over the world and we're not going to limit what servers they play on. Someone's high ping to a server does not cause a server to lag. If the server is lagging it'll be everyone noticing it. BUT if there are only a few individuals who are complaining about lag, it's more than likely an issue with their connection to the server. The best thing to do would be do a tracert to the server, but most people don't want to believe that they might have an issue on their end or somewhere between their house and the server. And the reality is that there could be an issue that someone is seeing. There are plenty of posts about ping in the servers so feel free to do a search to look them up. Q. Why don't you just disable weapons that you can't use in the no explosive server? A. Don't you think we would have done that if it was possible? :) Q. Why can't I dispute a ban after 2 months? A. If people cared so much to play on our servers after a perma ban, they would come and dispute within the first 2 months. We feel 2 months is more than enough time to dispute a perma ban. Q. Why don't you have anything besides 64 slot servers? A. Again refer to the link in the answer to question number three. But long story short, it's not easy to keep small number servers populated as often as possible when we have as many servers as we do. Due to the fact that you could lose 15 people at a time in one game, there goes half the population of the server which could indeed empty the server. So if it's wanted we need people willing to put in the time and effort to do such and to make it so that there is always a queue for the servers. Q. Why does it seem like you guys get frustrated when people ask certain questions? A. Seriously though, it's because they are normally questions that have been answered multiple times and most of the time it appears that the question wasn't thought about in the manner of "Hey I wonder if anybody else has posted about this." Unlike Battlelog where things normally get hidden and admins don't respond, we do see pretty much 99% of everything that is posted without it getting lost because of the fact that we have admins for each particular section of the community. And those admins do make sure that we respond to topics where someone might have a question. So with that last question being answerd, please just take 10 seconds to browse the forums and search to see if your topic has been discussed before you go and make a post. If it's not too old or hasn't been answered feel free to leave your input but a lot of the same questions are coming up over and over. Ping, ping, ping, why can't I use explosives, ping, ping, can we have more servers, why can't we have these maps, why do you only have like 200 tickets on the TDM server, 64 players is a lot of people to have on a server, where are the expansion maps, why is this person using curse words and racist remarks and hasn't been banned yet. As always we do appreciate and ask for suggestions but most of the questions that we see over and over have been answered and could be answered for you by making a search on the forums. Thank you for your support of the community and as always we will continue to provide the best possible gaming experience on our servers for as many people in the world.
    • Dowin

      =ADK= Discord Link   04/24/2017

      Come join us in =ADK= Discord To download the Discord app go here: https://discordapp.com/   Discord is going to have a small learning curve over teamspeak so be prepared, but the fellow members as well as the Admins will gladly help you if you have any issues with installing or using the app. Once you have Discord installed all that's left to do is click the button below.   Welcome to the future of the =ADK= Community.   Click Here To Join! 
SightUp

Laggers. . . I don't understand.

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I don't understand why you allow such high pingers in your Metro server. It is one of the most popular servers in BF4. In the past month, it has been competing for the top 10 servers constantly. You can have a USA/CA player base and not have any high pinged foreigners to ruin the game play experience. It is probably detouring several USA/CA players when they see half the server with 150+ pings.

 

You guys do realize that people with higher pings have a distinct advantage, right? This is because BF4's hit detection is client side instead of server side. This is why people can get unloaded on and not take any damage or kill you when you have just ran around cover. Even DICE reps have come out and said that this is a real problem.

 

 

We're looking at both ends of this problem. One being having a high ping gives you specific perks over low ping players (making region hopping something you want to do) - netcode is going to make this less of an issue.

 

http://www.reddit.com/r/battlefield_4/comments/299pjb/cte_patch_is_going_to_be_released_in_34_hours/ciixr5h

 

But that might not be enough, and then we'd need a way to let server owners control this (as it is very much asked for).

 

This issue has NOT been fixed! And it cannot be fixed unless DICE switches it from a client side to a server side hit detection setup.

 

I would understand wanting them to keep the server populated from like 2AM to 8AM but after that, the server can remain full on its own without any help from people who are simply playing on your servers to exploit it.

 

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I don't understand why you allow such high pingers in your Metro server. It is one of the most popular servers in BF4. In the past month, it has been competing for the top 10 servers constantly. You can have a USA/CA player base and not have any high pinged foreigners to ruin the game play experience. It is probably detouring several USA/CA players when they see half the server with 150+ pings.

 

 

You have to know that if we lower the ping limitation the ranks will drop and the population will take forever with USA/CA only, and not all the USA/CA player base want to play Metro or Lockers at the same time, Do they?

 

 

You guys do realize that people with higher pings have a distinct advantage, right? This is because BF4's hit detection is client side instead of server side. This is why people can get unloaded on and not take any damage or kill you when you have just ran around cover. Even DICE reps have come out and said that this is a real problem.

 

We know about this issue, but as we said in the past "It's a DICE problem, and they have to find the way to fix this" the only thing we can do is control the ping with a plugin, but as i said before, the limit will not change

 

 

http://www.reddit.com/r/battlefield_4/comments/299pjb/cte_patch_is_going_to_be_released_in_34_hours/ciixr5h

 

But that might not be enough, and then we'd need a way to let server owners control this (as it is very much asked for).

This issue has NOT been fixed! And it cannot be fixed unless DICE switches it from a client side to a server side hit detection setup.

I would understand wanting them to keep the server populated from like 2AM to 8AM but after that, the server can remain full on its own without any help from people who are simply playing on your servers to exploit it.

I desagree here, not every player knows about this issue and also not every country have servers and it's not cheap to host one, so why they have to take the blame of a problem that comes from the developers of the game, They just want to have fun and play the game and they found goods servers in ADK..

 

Ping limit will remain at the value that is set right now

 

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Well, thank goodness you allow glitching in your servers... It's the only thing I can do when laggers are present!

I've seen on CTE that the named "bipod glitch" is not working now, probably we will see a fix in the next patch with the headglitch

hate to say this bipod with lean is not a glitch, EA put it in the game and has ruined game play because of it but it is not a glitch

It is a mechanical feature that is in the game, that includes the 90 degree we you are a side of a wall

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You have to know that if we lower the ping limitation the ranks will drop and the population will take forever with USA/CA only, and not all the USA/CA player base want to play Metro or Lockers at the same time, Do they?


 

Not true. We already tested this at 200 and population remained the same, It's set at 300 based on an ADK principle, not population.

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@[member='ColColonCleaner'] That makes me very sad... at least their is hope to fix this lag soon (not with TDM #5 but servers in general) I only bring that up cuz TDM #5 is my baby ;)

 

@[member='SightUp'] You are the leader of PTC right? How's your team been doing lately?

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I don't understand why you allow such high pingers in your Metro server. It is one of the most popular servers in BF4. In the past month, it has been competing for the top 10 servers constantly. You can have a USA/CA player base and not have any high pinged foreigners to ruin the game play experience. It is probably detouring several USA/CA players when they see half the server with 150+ pings.

 

You guys do realize that people with higher pings have a distinct advantage, right? This is because BF4's hit detection is client side instead of server side. This is why people can get unloaded on and not take any damage or kill you when you have just ran around cover. Even DICE reps have come out and said that this is a real problem.

 

 

 

http://www.reddit.com/r/battlefield_4/comments/299pjb/cte_patch_is_going_to_be_released_in_34_hours/ciixr5h

 

But that might not be enough, and then we'd need a way to let server owners control this (as it is very much asked for).

 

This issue has NOT been fixed! And it cannot be fixed unless DICE switches it from a client side to a server side hit detection setup.

 

I would understand wanting them to keep the server populated from like 2AM to 8AM but after that, the server can remain full on its own without any help from people who are simply playing on your servers to exploit it.

 

I don't understand when people like yourself come and complain about things that have been discussed time and time again, because then I go look at your chat logs and see that you've been acting like a fool. 

 

::EDIT::

 

5fd7b8bbff55cfac3e2a76b3c18d233a.png

 

 

So your 7th month old post is really outdated as stated by a DICE Dev on 12/18/2014.  But even then there's still been other issues that they have talked about a month after which has been causing problems.  It's something that I've complained voiced my opinion about for a long time now and they finally see that there are actually issues with it:  http://www.adkgamers.com/topic/101229-battlefield-4-beating-dead-horse-aka-blaze-backend/

 

 

Now the real issue is for folks that have packetloss, and those folks will have a hard time in the server no matter what their ping is.  The packet loss or normally due to 1 - Your Internet Connetion   2 - The connection between yourself and the server.  3 - The blaze backend    4 - The Server (which it happens sometimes, but more often than not we've found that it's running fine)

 

The first 3 options above are normally the case, well I'd say 2 and 3 with a little bit of 1. There are so many attacks within the US every day that there are more and more people who are effected by it. But most people don't realize it because they don't deal with this type of stuff day in and day out so why would they go looking to see what's happening around the globe in terms of network attacks? It's not a bad thing that people don't know that stuff, but when people come complaining to us as if we haven't done our homework. Then we ask them to do something to help us out and we still get these types of topics because "my internet is perfect, there's no issues with it" and they feel they don't need to do anything which is the wrong way to look at these things. 

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My thought about these topics.. 

 

I've always been amazed about people telling us how to run our servers without ever paying one dollar to keep them up in the first place.. 

I've thought the same thing many times myself.

 

 

- HaRdLy007

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Found this on another site as well:

 

 

Irrelevant. I am the customer. I can be however I want with him.

 

 

Looks like you don't just cause problems in BF but other forums/companies as well.  So rather than feeling entitled like everyone is out to get you and you deserve whatever you want, why don't you look in the mirror to see how you act towards others for once. 

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